Submit Help Request

Help Desk

Submit Help Request

Account Management

Updating billing info, changing the number of seats and team member assignments, and cancelling your subscription.

How do I manage the number of seats on my account and invite users?
To add seats to one account managed by a single team member:
1. Log into your profile
2. Click "Team Members" in the left pane.
3. Click the "Edit number of…
How do I cancel my subscription?
To cancel your subscription:
1. Log into your profile
2. Click "Billing" in the left pane.
3. At the very bottom of the right pane, click "Cancel…
How do I update my billing credit card?
To update your billing credit card:
1. Log into your profile
2. Click "Billing" in the left pane.
3. Click "Update" next to your existing card info in the…
How do I change my plan?
To change, upgrade, or downgrade your plan:
1. Log into your profile.
2. Click "Plan" in the left pane.
3. Click the "Change plan" link in the right pane,…